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Online Banking

Updating Your Contact Information Is EASY Using Online Banking!

 At First Citizens, we are committed to serving our customers. Help us to reach you via your email or mobile by updating your contact information through our Online Banking platform.

Simply click here to download the instructions.

Easy Banking

There is a better way to bank!

Convenient, Fast and Secure, that's #EasyBanking

We welcome you to the world of First Citizens Electronic Banking where our purpose and promise to you is an easier way to bank that saves you time and money!

As leaders in technology we offer you our cutting edge suite of #EasyBanking services designed to simplify your banking needs and help you bank easy. So if you live on your mobile, or prefer the PC and telephone there is an #Easybanking solution for you. 

#EasyBanking allows you to manage your accounts and credit cards, transfer funds, pay bills and even access cash on the go using our five (5) main services, 


We also offer you a highly and professionally trained Contact Centre for all of your banking needs and support.

We hope that you take advantage of these wonderfully easy and convenient services and use the newfound time to do what you really should be doing…..enjoying life, however you define that to be!


Please also note the alternative channels to reach us due to high call volumes:

  • Via your online banking secure message feature

- Log into online banking
- Select “New Message”

  • Via Web Chat for general inquiries 

- Select the button on our homepage
- Leave a voicemail on the 62-first line if the queue is busy for a return call
- Remember to state your name/ contact number and brief summary of your concern
- Send an email message to
- Please state your name/ contact number and summary of your question or concern

  • Classic Credit Card “Shopping”
  • Card Safety Tips
  • E first
  • Contact Centre
  • Point of Sale Terminal