Cyber Security and Your SafetyWe live in a world where information is at our fingertips. The Internet has made it possible to communicate across the globe with people in far-off lands and order retail products and services, online. However, this increase in online services and products through the Internet has equally increased the danger in conducting business online. Scammers, hackers and other cyber-criminals prowl the World Wide Web (WWW) looking for unsuspecting victims for the purpose of stealing their identities, online accounts or even worse, their money. First Citizens Bank has recognized the need for increased security awareness for customers while conducting banking transactions; whether it is done at the ATM, the Teller or through our Online Banking platform. Additionally, we have seen the need to proactively educate the public on personal security, while using our services. Thus in order to ensure customer satisfaction, we are determined to reinforce these security practices through the Cyber Insights social media campaign. First Citizens will be using our social media platforms (i.e. Facebook, Instagram) to educate and share content with our customers and followers on how to develop better cyber security conscious habits. This will assist customers in improving their self-awareness of phishing activities, which involve the use of messages to trick online users into giving fraudsters their personal or financial information. Other similar activities are the primary methods used by criminals to mislead their victims. What is Phishing?Phishing is the use of email or other electronic communication to try to draw you into a malicious website. These emails are carefully crafted such that you open it without any suspicion. Websites are designed to look exactly like our website and has very similar brand attributes, therefore making it easy for a customer to believe it is real. Once you’re there on these websites, hackers then ask you to submit your personal information, and log in credentials, passwords or transaction pin.
NOTE: First Citizens will not send emails that request a customer to log on, or verify personal banking information such as your PIN or password, via a web link. Here are 7 Tips on how to avoid a phishing attack:
Most importantly First Citizens will not send emails that request a customer to log on, or verify personal banking information such as your PIN or password, via a web link.
What should you do if you receive a suspicious email?If you have received a fraudulent email or are unsure if it’s phish, please forward it to enquiries@firstcitizens.com or ebushiftsupervisors@firstcitizenstt.com or call us at 62 – FIRST if you’ve clicked on any suspicious links or emails you’ve received. |
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