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TERMS AND CONDITIONS

First Citizens Bank Limited Account Opening Appointment

By utilizing this service offered by First Citizens Bank Limited (“First Citizens”), you agree to the terms and conditions herein contained:

  • This service is provided for the purpose of facilitating the opening of accounts at First Citizens;
  • This service requires you to provide personal information to First Citizens for the purpose of opening an account and you consent to the provision of your information for this purpose;
  • By requesting an appointment with the Bank, you are subject to First Citizens’ internal policies and procedures. It reserves the right to cancel or deny an appointment if it breaches any such policy or procedure;
  • First Citizens shall assign to you the earliest available appointment;
  • The date and time of an appointment may be delayed or rescheduled if there are any unforeseen circumstances affecting the date and/or time of the appointment;
  • By providing your name, email address and telephone number you will receive communications (such as by call, text, email etc.) from an authorized representative of First Citizens;
  • You will be unable to receive a reminder of your appointment from this service if you have not submitted an email address;
  • You are responsible for ensuring the accuracy of your personal information submitted through this service, in particular your name, telephone number and email address, to enable First Citizens to perform the services offered;
  • First Citizens is not responsible for the security of any non-requested personal information provided by you;
  • No personal information submitted by you shall be deemed to be accepted by First Citizens until confirmed by its relevant authorized representative;
  • First Citizens’ accounts are open subject to the provision of valid documentation (e.g. National Identification, proof of income and proof of address);
  • Any documentation, communication or instructions received from you will be authenticated and substantiated by First Citizens;
  • Your appointment does not guarantee the opening of an account with First Citizens;
  • The submission of information in order to obtain an appointment shall not establish or imply any partnership or relationship between First Citizens and you.
  • First Citizens has the authority to add, eliminate or replace any feature of this appointment service and may discontinue this service at any time;
  • First Citizens may transfer your personal information to its authorized representatives within the organization to facilitate the confirmation of your appointment and the setting up of an account;
  • If the provision of your personal information is held by any competent authority or written law to be invalid or unenforceable in whole or in part your application will be cancelled;
  • First Citizens will not disclose your personal information to third parties without your consent or unless required to do so by written law.
  • If you do not agree to be bound by the above terms and conditions or wish to retract your agreement for the use of this service, please follow the guidelines in the notification sent to you via email or contact 62-First