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Customer Notice: Loan Deferral

Effective May 2021 to July 2021

First Citizens is providing loan payment deferrals* to customers experiencing financial constraints brought about by the recent circumstances of COVID-19 pandemic.

Customers interested in obtaining these concessions are required to download the required application form below and contact us by July 31st, 2021.

CBTT Moratorium Statement

*First Citizens reserves the right to grant all or part of any deferral period requested.


Contact us via:


-Insert the name of the branch that facilitated the loan in the subject line and the names(s) on the loan in the body of the message.


This deferral on loan payments:

  • Applies to customers whose loans are current or no more than 89 days in arrears as at May 1, 2021
  • Is for a maximum of three (3) months: May 2021 to July 2021
  • Will result in an extension in the duration of the loan payment term
  • Cannot be applied retroactively
  • paper order
  • efirst
  • Point of Sale Terminal
  • Classic Credit Card “Shopping”