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First Citizens is committed to serving and supporting our customers during these challenging times posed by the COVID-19 pandemic. We invite customers experiencing financial constraints to skip your minimum credit payment for the month of August, 2021.



  • This offer is valid for the month of August.


  • This offer is open to all VISA and MasterCard credit cardholders meeting the qualifying criteria. Business credit cardholders are not eligible to participate in this offer.


  • To qualify for this offer, personal credit cards must be:

- Active
- In non-delinquent status
- Have an outstanding balance within the Card Limit as at their July statement date

  • Qualifying credit cardholders have been notified of their eligibility via a printed message on their July credit card statement.


  • Qualifying credit cardholders who meet the above criteria may choose to skip their payment due for the month of August once the set criteria is met.


  • If a credit cardholder elects to skip their payment due in August, then the next payment due will be based on August’s statement and become due on September’s payment due date.


  • Credit cardholders who choose to participate in this offer and thus elect to skip their payment(s) due in the month of August will NOT incur any penalties or be classified as delinquent.


  • Participation in this offer will not result in the waiver of interest and all outstanding balances during the term of this offer will continue to be subject to the normal rate of interest.


  • Participation in this offer is voluntary. Credit cardholders who do not wish to participate may proceed to make payment(s), no less than the minimum payment on or before their due dates.



Click here for the Skip A Payment Frequently Asked Questions

For further information, kindly send us a Secure Message via Online Banking by clicking the “My Messages” tab and select “Send New Message” or email us at 



  • paper order
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  • Point of Sale Terminal
  • Classic Credit Card “Shopping”