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Our Core Values


Commitment to Excellence

We are dedicated to the quest for excellence in the quality of the work we do, the quality of the relationships we maintain and the quality of the returns we provide to our shareholders.


Commitment to Customers

Our success will come from providing our customers with first class products and services.


Commitment to Integrity

Integrity is the cornerstone of our business. We conduct our affairs in a manner consistent with the highest ethical standards. To meet this commitment, we communicate in an honest, factual and accurate manner; we strictly guard the confidentiality of our customers’ business and show respect for each other and the communities we serve.


Commitment to Financial Strength

We are dedicated to the prudent management of the resources entrusted to us. Our aim is to create a fortress Balance Sheet that meets the highest standards for capital adequacy, return on assets and liquidity within a comprehensive risk management framework.


Commitment to Employees

We are committed to the development of our employees by identifying, cultivating, training, rewarding and promoting those individuals who are committed to performing, learning and building the competencies required to successfully move our organization forward.


Commitment to Continuous Improvement

We are committed to continuously reinventing our processes and developing our core competencies to respond better to our customer needs. To do this we benchmark our systems against best practices, identify and implement changes so as to meet and surpass our customers’ expectations. 

  • Classic Credit Card “Shopping”
  • Card Safety Tips
  • E first
  • Contact Centre
  • Point of Sale Terminal
  • Mobile Banking