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Notice to Credit Card Holders

 
Please be advised that effective September 1st 2018 the First Citizens Credit Card Centre will commence delivery of all credit card  renewals to cardholders via TTPOST Couriers (Trakpak). As such, cardholders with credit cards expiring in September 2018 and thereafter will receive their renewals from TTPOST Couriers.
 
·         Your credit card will be delivered in a sealed package via TTPOST’s secure mailing system to the mailing address lodged at the First Citizens Credit Card Centre.
·         A SMS (text) message will be sent to the cardholder advising of delivery via the mobile number lodged at the First Citizens Credit Card Centre.
·         If no one is available to receive the sealed package, TTPOST will contact the cardholder via the mobile number lodged at the First Citizens Credit Card Centre at which point the cardholder can advise of an alternative delivery.
·         To activate the credit card, the cardholder must contact the Credit Card Centre at 62-FIRST (623-4778), select option #3, then select option #2 to speak to an agent who will facilitate the activation.
·         Your credit card will be available for usage upon activation.
·         This new method of delivery provides the cardholder with additional security and convenience.  There is no need to visit the Branch, stand in line and wait to receive your credit card. There is a TT$30.00 fee for the provision of this service.
·         The service fee will be charged to your credit card account upon renewal. 
  • Classic Credit Card “Shopping”
  • Card Safety Tips
  • E first
  • Contact Centre
  • Point of Sale Terminal
  • Mobile Banking