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Contact Us

It is easy to contact us at First Citizens.

There are a number of ways that you can contact us:

Speak to a Customer Service Representative:

Our Customer Service Representatives are available everyday between the hours of 6am and 10pm inclusive of weekends and holidays.

Simply call us at (868) 62-FIRST (623-4778)

For all other inquires, please use our enquiry form.
To give us your feedback or to make a suggestion, please use our feedback form or email us at


If you have a First Citizens account specific request or question and have access to online banking, please login to Online Banking and send us a secure message.

Chat with us via our Webchat service available every day from 6am to 10pm. To access Webchat, click

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  • Point of Sale Terminal
  • Classic Credit Card “Shopping”