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Contact Us

It is easy to contact us at First Citizens.

There are a number of ways that you can contact us:

If you have a First Citizens account specific request or question and have access to online banking, please login to Online Banking and send us a secure message.


Speak to a Customer Service Representative:

Our Customer Service Representatives are available between the hours of 6am and 10pm. Simply call us at (868) 62-FIRST (623-4778)

For all other inquires, please use our enquiry form.

To give us your feedback or to make a suggestion, please use our feedback form or email us at

To tweet us: 

  • Classic Credit Card “Shopping”
  • Card Safety Tips
  • E first
  • Contact Centre
  • Point of Sale Terminal
  • Mobile Banking