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Most Popular Forms

1. Additional Cardholder Form

This form allows you to add that person who is most important to you to your credit card account. Follow the simple steps below:

  • Print form and provide requested information.
  • Sign the form where indicated (both primary and additional cardholder/s).
  • Visit branch with form and original plus a copy of the following documents. The IDs are to be certified at the branch.
    - One (1) ID for the primary and each additional cardholder e.g. electoral id, passport, drivers permit.
     

Download Additional Cardholder Form (42 KB)

 

2. Increase in credit card limit Form

This form allows you to start the application process to increase your credit card limit. Follow the simple steps below:

  • Print, complete and sign form where indicated.
  • Visit branch with form and original plus a copy of the following documents. The documents are to be certified at the branch.
  • - One (1) ID e.g. electoral id, passport, drivers permit
    - Salary slip not more than one (1) month old.
  • Proof of address dated within three (3) months may be required if the increase in limit results in a change in the type of credit card.
  • A Personal Financial Statement (PFS) may be required if the increase in limit results in a change in the type of credit card.

Download Increase in credit card limit Form (78 KB)

 

3. Card & PIN Replacement/ Name & Address Change/ Contact Information Change Form

This form allows you to provide the Bank with all the required information to do the most common amendments required for credit cards. You may follow the simple steps below:

  • Print form and tick option applicable to you.
  • Provide relevant requested information and documents as required.
  • Sign the form where indicated.

Download Card & PIN Replacement/ Name & Address Change/ Contact Information Change Form (100 KB)

 

4. Credit Cardholder Dispute Form

This form allows you, the cardholder to query the legitimacy of any unauthorized credit card transaction posted in your credit card history.

As this process is important, we urge you to take a few minutes to familiarise yourself with some further details on the dispute process. Please click here for further details.

  • Print form and tick option applicable to you.
  • Provide relevant requested information and documents as required.
  • Sign the form where indicated.

Download Credit Cardholder Dispute Form

 

5. Credit Card Standing Order Payment Form

This form allows you to easily make arrangements so that your credit card payments are automatically kept up to date via standing order options which suits you. Follow these simple steps:

  • Print form and tick option applicable to you.
  • Provide relevant requested information and documents as required.
  • Sign the form where indicated.

Download Card Standing Order Payment Form

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