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First Citizens Online Banking FAQs
First Citizens is excited to introduce you to our New Online Banking Experience. We understand that you may have questions, and we have created the Online Banking Frequently Asked Questions section for your use. 
The areas in the FAQ section include the following:
For further information, you may contact a Service Representative at 62-FIRST.



  • Classic Credit Card “Shopping”
  • Card Safety Tips
  • E first
  • Contact Centre
  • Point of Sale Terminal
  • Mobile Banking