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Visa Concierge and Visa Digital Concierge

Your personal assistant Visa Concierge will work for you 24 hours a day, 365 days of the year, to ease every single moment of your day.

Do you need to make a reservation at your favorite local restaurant? At the destination where your journey takes you? Do you want to take the trip of a lifetime? Do you need tickets for that special event?

Visa Concierge will help you with all this and more. Learn more about this service by downloading the details, and Visa Concierge will open the doors to these privileges to enjoy the most extraordinary things life has to offer.

You can access the Visa Concierge at the numbers below or access the Visa Digital Concierge through Visa Benefits Portal


  • - 1-800-396-9665 when in the USA and Canada or
  • - +1 303 967 1098 from any other country, collect call.


Benefit Coverage
Core Benefits / Coverage Area
Visa Platinum Worldwide
Visa Signature Worldwide
Visa Infinite Worldwide



  • Flights recommendations and reservations
  • Lodging recommendations and reservations
  • Cruise, excursions, short trips and tours recommendations and reservations
  • Auto rental (including luxury cars), helicopters, and yacht reservations and arrangements


Entertainment and Experiences

  • Theater, opera, ballet, concerts, museums, and other cultural and sporting events recommendations and reservations
  • Restaurant recommendations and reservations
  • Night life recommendations and reservations
  • Excursions and sightseeing recommendations and reservations
  • Tennis, gold, gym, and sport clubs recommendations, schedules and reservations
  • Information regarding special sports you can enjoy while visiting your destinations


Special Services

  • Conference or meeting rooms at hotel or convention centers recommendations and reservations
  • Translation services
  • Equipment rental (computers, cell phones, others)
  • Etiquette and protocol information
  • Security services
  • Legal assistance

Gifts and Shopping

  • Gift recommendations and suggestions
  • Flower arrangements, balloons, and gifts delivery
  • Whenever possible, assistance in purchasing difficult to obtain articles
  • Best shopping places
  • Personal shoppers

Coverage is subject to the applicable terms and conditions and may be updated from time to time. Please visit the Visa Benefits Portal, to download the full applicable terms and conditions.


  • paper order
  • efirst
  • Point of Sale Terminal
  • Classic Credit Card “Shopping”