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Visa Travel Assistance Services

Your Visa card provides you with free information services and assistance so you travel safely and save money and time. As a Visa cardholder, you can obtain information 24 hours a day, 7 days a week by simply calling the Visa Consumer Benefit Services center.

You can call the Centre at these numbers:
1-800-396-9665 when in the USA and Canada or
+1 303 967 1098 from any other country, collect call.

Assistance Prior To Travel
Visa will provide you with information about your destination, ATM locations, currency exchange, visas or travel permits, health requirements, vaccination.

Assistance While Traveling
The agents at the Visa Consumer Benefit Services center will help you activate all benefits and services offered with your Visa Classic card, including the international emergency medical services.

Access full details on this benefit, as well as certificates and processing of claims at the Visa Benefits Portal at

  • paper order
  • efirst
  • Point of Sale Terminal
  • Classic Credit Card “Shopping”